Refund policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There is ‘no refund for change of mind’ or no refund for any of the other reasons listed below that are not considered a ‘major problem’.

A major problem may include circumstances where:

the provider cannot deliver the course 

the course is faulty, or 

the course is significantly different from its description

A major problem does NOT include:

a failure to update a course created some time ago;

a change of mind;

choosing the wrong course where the student had a few to choose from

change in circumstances (including financial hardship); or

unwillingness or inability to comply with the requirements of a course (including a lack of time to complete the course or program)

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bemissbeauty@outlook.com.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at codieedwards@hotmail.com and send your item to the address given by Be Miss Beauty